ChipStars Terms and Conditions

Welcome to ChipStars. By accessing and using our platform at chipstars.bet, you agree to be bound by the following Terms and Conditions. We strongly recommend that you read this document carefully before registering an account or placing any bets. At ChipStars, we are committed to providing a transparent, fair, and secure gaming environment for all our players. These terms govern your use of our website, services, games, bonuses, and any related features we offer.

1. About Us

Our platform is operated by TRICKLESS NV, a company registered in Curaçao (Registration No. 160941), with its registered office at Zuikertuintjeweg Z/N, Curaçao. At ChipStarsCasino, we hold a valid gaming licence issued by the Curaçao Gaming Authority (CGA), Licence No. OGL/2024/139/0125, issued under the National Ordinance on Games of Chance. Our billing agent is DIGITAL CRYPTO PAY SP z o.o. (No. 0001086250), located at Melomanow St 10/103, 00-723 Warsaw, Poland. Payment processing services are provided by Power Gaming Ltd (C77981, Malta).

2. Eligibility and Account Registration

To use our services at Chip Stars, you must meet the following requirements. We reserve the right to request documentation to verify your eligibility at any time.

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be located in a restricted territory, including the Netherlands, USA, Italy, Singapore, Iran, Turkey, Vietnam, South Africa, Bulgaria, Croatia, Gibraltar, Curaçao, Aruba, UAE, Myanmar, North Korea, and others as listed in our restricted markets policy.
• You must provide accurate and complete information during the ChipStars casino login registration process.
• You may only hold one personal account on our platform at any time.
• You must not use a VPN or proxy service to circumvent our geo-restrictions.

We reserve the right to suspend or close any account that violates these conditions without prior notice.

3. Know Your Customer (KYC) and Verification

At ChipStars, we operate a tiered KYC verification system in line with our regulatory obligations. You are required to complete identity verification within 7 days of submitting a withdrawal request; failure to do so may result in the reversal of that request.

3.1 Verification Tiers

• Monthly withdrawals of €0–€2,999: basic identity verification required.
• Monthly withdrawals of €3,000–€9,999: enhanced due diligence required.
• Monthly withdrawals of €10,000–€19,999: source of funds documentation required.
• Monthly withdrawals of €20,000–€49,999: notarised documents and source of wealth verification required.

We may request additional documentation at any stage if we have reasonable grounds to do so. All submitted documents are processed securely and in accordance with our Privacy Policy.

4. Deposits and Withdrawals

At ChipStarsCasino, we support a wide range of payment methods to ensure convenient access to your funds. All transactions are processed with 0% fees on our end.

4.1 Deposit Methods

We accept deposits via Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay, Neteller, Skrill, Mifinity, Jeton, EPS, Paysafe Card, PSCD, and a full range of cryptocurrencies including BTC, ETH, LTC, USDT, USDC, ADA, BNB, XMR, SOL, DOGE, TRX, and XRP. The minimum deposit is €10, and the maximum is €10,000. All deposits are processed instantly.

4.2 Withdrawal Methods

Our ChipStars platform supports withdrawals via Visa, Mastercard, Maestro, Neteller, Skrill, Mifinity, Jeton, bank transfer, and cryptocurrency. The minimum withdrawal amount is €10.

4.3 Withdrawal Limits

• Maximum withdrawal: €6,000 per 7-day period.
• Maximum withdrawal: €15,000 per 30-day period.
• VIP members may be eligible for higher limits.
• Progressive jackpot winnings are exempt from standard withdrawal limits.
• Large withdrawals may be processed in instalments at no additional cost to you.

We process withdrawals within approximately 24 hours, subject to a 0–96 hour authorisation window. SEPA deposits must fully settle before any withdrawal can be initiated.

5. Bonuses and Promotions

We at ChipStars offer a comprehensive welcome bonus package across your first four casino deposits and first four sportsbook deposits, up to approximately €36,460 in total. The minimum qualifying deposit for any bonus is €30. Our bonus structure is tiered based on your deposit amount:

• 1st Deposit: up to 200% bonus (100% for €30–€99; 150% for €100–€399; 200% for €400+).
• 2nd Deposit: up to 210% bonus (100% for €30–€119; 150% for €120–€599; 210% for €600+).
• 3rd Deposit: up to 220% bonus (100% for €30–€299; 150% for €300–€1,499; 220% for €1,500+).
• 4th Deposit: up to 270% bonus (100% for €30–€399; 150% for €400–€2,999; 270% for €3,000+).

5.1 Bonus Terms

At Chip Stars Casino, bonus funds are released gradually as you wager. The casino wagering formula applies 1% × 50% of each wager placed. For sportsbook bonuses, a 10x wagering requirement applies with minimum odds of 1.8 and at least 3 bets per event at minimum odds of 1.05. While a bonus is active, the maximum bet permitted is €5. There is no time limit for clearing your bonus.

5.2 Promo Codes

We offer various ChipStars bonus codes and promotional offers from time to time. Currently available ChipStars promo codes include FSPIN (up to 250 free spins on Gemza), BOOKOFRA (100% up to €500 + 50 free spins, no wagering), TREASURE200 (200% + free spins), 400FS (400 free spins on All Ways Egypt), and HAPPYHOURXXL (200% up to €600 + €10 cash gift). ChipStars free spins promo code offers and ChipStars no deposit bonus codes may also be available — please check our promotions page for current offers. Any ChipStars no deposit bonus is subject to a 40x wagering requirement, with a maximum withdrawal of €50–€100.

6. Games and Platform

Our ChipStars crypto casino library features 10,000+ games from 110+ software providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City, BGaming, Relax Gaming, Yggdrasil, Push Gaming, Betsoft, Endorphina, and many more. We offer slots (including Megaways, Cluster Pays, progressive jackpots, and demo mode), live casino games (poker, roulette, blackjack, baccarat), table games, and a fully integrated sportsbook with esports live betting. ChipStars poker games are available both in the live casino and in tournament formats.

We also operate regular slot tournaments. Our platform is accessible via desktop, mobile browser, and the dedicated ChipStars bet app. You can download the ChipStars app directly from our website.

7. Responsible Gaming

At ChipStars, we are committed to promoting responsible gaming. We provide tools to help you manage your play, including deposit limits, session time limits, self-exclusion, and cool-off periods. If you believe you may have a gambling problem, we encourage you to use these tools or seek help from a professional organisation. You may contact our support team at any time to activate these measures.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, game interfaces, and software, is owned by or licenced to us. You may not reproduce, copy, distribute, or commercially exploit any part of our platform without our express written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted service, we do not guarantee that our platform will be free from errors, downtime, or technical issues. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, to the maximum extent permitted by applicable law.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. If you have a complaint, we encourage you to contact our support team first at support@chipstars.bet or via 24/7 live chat. We will make every reasonable effort to resolve disputes fairly and promptly. Unresolved disputes may be referred to the relevant regulatory authority under our gaming licence.

11. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of significant changes via email or a notice on our website. Your continued use of our services following any such change constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to reach out to us. You can contact our support team via 24/7 live chat on our website or by email at support@chipstars.bet. For payment-related queries, you may also write to us at payment@chipstars.bet or payment@chipstars.com.