ChipStars Casino Cookies Policy

At ChipStars Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at ChipStars Casino, what choices you have regarding their use, and how you can manage your preferences. By continuing to browse and use our platform at chipstars.bet, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At ChipStarsCasino, we use cookies to help our platform function correctly, enhance your user experience, and collect analytical data that allows us to continually improve our services. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you in our systems.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our ChipStars Casino platform to function. Without them, core features such as account login, session management, and secure payment processing would not work. We do not require your consent to place strictly necessary cookies, as they are fundamental to the operation of chipstars.bet.

• Session management — keeping you logged in during your visit
• Security and fraud prevention across our casino and sportsbook
• Load balancing to ensure stable performance across our 10,000+ game library
• Storing your language preferences across our 11 supported languages

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our ChipStarsCasino platform. These cookies collect aggregated, anonymised information about page visits, time spent on site, and navigation paths. This data helps us optimise the user experience for players browsing our slots, live casino, table games, and sportsbook sections.

• Google Analytics and similar tools to measure website traffic
• Tracking which game categories — such as jackpot games, Megaways slots, or live dealer tables — are most visited
• Identifying performance bottlenecks on our ChipStars app and browser versions

Functional Cookies

Functional cookies allow our Chip Stars platform to remember your preferences and provide enhanced, personalised features. While not strictly necessary, these cookies significantly improve your browsing and gaming experience.

• Remembering your preferred currency — whether EUR, BTC, ETH, or another supported option
• Saving your region and language settings across sessions
• Preserving your ChipStars Casino login details for faster access
• Remembering whether you have acknowledged our promotional banners or bonus offers

Marketing and Targeting Cookies

We may use marketing cookies to deliver relevant promotions and advertising — including information about our welcome bonus offers, ChipStars promo codes, free spins campaigns, and no deposit bonus opportunities. These cookies track your browsing behaviour across our site and, in some cases, across third-party platforms.

• Displaying personalised ads related to our ChipStars bonus code offers
• Measuring the effectiveness of our promotional campaigns, including chipstars free spins and rakeback promotions
• Retargeting users who have shown interest in our crypto casino features or sportsbook
• Tracking referrals from affiliate partners and promotional landing pages

Third-Party Cookies

Our ChipStarsCasino platform integrates with a number of trusted third-party providers, including game suppliers such as Pragmatic Play, Evolution, NetEnt, and 110+ other studios. These partners may place their own cookies on your device when you access their content through our site. We do not control third-party cookies and recommend reviewing the privacy policies of these providers directly.

Additionally, payment processors — including those handling transactions for Visa, Skrill, Neteller, Mifinity, Jeton, and crypto payments — may use cookies to ensure secure and accurate transaction processing. Our billing agent DIGITAL CRYPTO PAY SP z o.o. and payment processor Power Gaming Ltd (C77981, Malta) may also utilise cookies as part of their services.

How Long Do Cookies Last?

At Chip Stars Casino, we use both session cookies and persistent cookies:

• Session cookies — these are temporary and are deleted from your device as soon as you close your browser. They are used primarily for login sessions and security purposes.
• Persistent cookies — these remain on your device for a set period of time, ranging from a few days to several months, depending on their purpose. They help us recognise returning players and maintain their preferences.

Your Cookie Choices and How to Manage Them

We respect your right to control how cookies are used on your device. At ChipStars Casino, you can manage your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can choose to block all cookies, accept only certain types, or delete existing cookies from your device. Please note that blocking strictly necessary cookies may affect the functionality of our ChipStars Casino login and core platform features.

Cookie Consent Banner

When you first visit chipstars.bet, we present a cookie consent banner allowing you to accept or decline non-essential cookies. You may update your preferences at any time by accessing the cookie settings link available in our site footer.

Opt-Out Tools

For analytics and advertising cookies, you may use industry opt-out tools such as the Google Analytics Opt-Out Browser Add-on or the Network Advertising Initiative (NAI) opt-out page to limit tracking across our Chip Stars platform and third-party sites.

Cookies and Responsible Gaming

We use certain cookies to support our responsible gaming commitments. Our ChipStarsCasino systems may use cookies to remember self-exclusion preferences, deposit limits, and session time reminders you have set within your account. These cookies are treated as strictly necessary and cannot be disabled without affecting your responsible gaming tools.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make significant changes, we will notify you via a notice on our Chip Stars website or through other appropriate communication channels. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please do not hesitate to get in touch. Our support team is available 24/7 via live chat at chipstars.bet, or you can reach us by email at support@chipstars.bet. For payment-related enquiries, you may also contact us at payment@chipstars.bet. We are operated by TRICKLESS NV, registered in Curacao (Reg. No. 160941), and licensed under the Curacao Gaming Authority (CGA), Licence No. OGL/2024/139/0125.